Broker Restaurant

I have been a patronage of the Broker in downtown Denver for several years. Even though it is a drive of over 1 hour for me to get there. My family loves their all-you-can-eat shrimp bowl and prime rib. My co-workers would go usually 1/2 times per month there for their lunch of prime rib. But I will NEVER go back their again for dinner after the way our service was and how the management did nothing to try to fix the problem. Since it is located in downtown Denver I had several people drive from over an hour away to get their for dinner for a party of 6. When making the reservations for the Denver 5280 I called to verify that the dinner included the unlimited bowl of shrimp as it had been included the year before. They confirmed that it was and we made our plans. After getting there we were told that the unlimited bowl was not part of the dinner plan. We accepted that and moved on even though I complained that I did call and check and was told that it was concluded. The waitre

Food was way over priced. No choice in side dishes. You were forced into taking to much food. For the price service was horrid. Would not go back!

Love

I am a regular customer for the broker restaurant- big fan of prime rib lunch special. Also been there for dinner before and this time, I learned that they are not as they used to be.As a frequent customer, I went to the broker restaurant for 5280 restaurant week with my friends. Prior to the visit, my friend called and confirmed that the bottomless shrimp bowl comes with 5280 deal and learned that it was not a part of 5280 at the table. We were upset especially when they did not even apologize for their "mis-communication" over the phone but thought to let it go.Our waitress took my friends cup of coke for refill and never came back with it. (Which is understandable if they were busy. But they were not even busy at all!) I was very upset. We came to the broker restaurant, high-end restaurant that is known for good service and this is what we get?Also, our waitress told us that she is required to add 20% gratuity to split our checks. So we decided not to split our checks. One of

We took advantage of the 5280 special with another couple and really enjoyed our meal. Service was excellent and food was good. The prime rib was a little tough or I would have rated them 5 stars. We did get the shrimp bowl with the meal.

test

good food and really good service